For many organizations, an important online interaction involves information that belongs to or is about the customer. It is often a struggle to provide this customer content - a loan application in process, an insurance claim, a property tax bill, a health record, a credit card application, a lease contract - online in a timely fashion. Sometimes the problem is paper, which makes organizations slow to react to customer needs and which all but bars them from using online channels to share the content. And sometimes there is no connection between the internal systems that manage and process customer content and the organization's online presence.
Hyperlink's Vignette based Document & Records Management solution meets the highest standard in the industry:
- Vignette R & D is compliant with DOD 5015.2
- Vignette R & D supports the UK National Archive PRO 2002
- Vignette R & D meets the highest standards of Sarbanes-Oxley Act
- Vignette R & D answers Basel II advanced requirements
Vignette's Imaging and Workflow solution addresses both of these challenges. We help organizations digitize their content, whether paper-based or otherwise, and automate the flow of work around the content. And because everything we do supports the Next Generation Web, exposing internal processes and customer content to online customers is easy.
Only Vignette offers an Imaging and Workflow solution that is designed to integrate with a Next-Generation Web solution. Only Vignette makes it possible for organizations to improve processes that take in paper on the front end and ultimately manage and deliver any content online, anytime, anywhere, on any device.
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